thetrainline - Tweet Data Analysis
Tweets Analysis - Keyword: @thetrainline
Published April 20, 2023
Overview
Tweets covering
9 days
Latest tweet was on
2023-03-26
Earliest tweet was on
2023-03-17
Total number of tweets analysed
607
Average age of authors' accounts
8 years
Types of Tweets
Number of Retweets
19
3% of total
Number of Original tweets
235
38% of total
Number of tweets that were Quotes
3
0% of total
Number of tweets that were Replies
350
57% of total
Number of tweets that contain Hashtags
31
5% of total
Number of tweets that contain Mentions
607
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 302 |
| Twitter for Android | 175 |
| Twitter Web App | 81 |
| Verint Messaging | 13 |
| Twitter for iPad | 12 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| nationalrailenq | National Rail | 24/7 support across the National Rail network. Real time updates and advice on services provided. All DMs deleted after 30 days of conversation ending. | 1,061,703 |
| GWRHelp | GWR | We are GWR. Here to help between 06:00 and 23:00, 7 days a week. Let's get back on track! | 778,177 |
| LNER | London North Eastern Railway | Hello from the LNER Social Media Team. We’re here round the clock, seven days a week, ready to help. | 205,607 |
| northernassist | Northern 🚆 | We're playing a vital role in the north of England by keeping people moving by train. Here to help from 6am to 10pm. | 128,557 |
| greateranglia | Greater Anglia | Welcome to the official account of Greater Anglia 👋 We are here 24/7 to assist you. Live service information 👇 https://t.co/cKgagAvp8A | 122,272 |
| KatieOfficialUK | katie london | 🖤 independent music girl 🤍 i write songs ⛈ Business: [email protected] 🫶 | 88,677 |
| AvantiWestCoast | Avanti West Coast | We run your West Coast Main Line. Here to help 24/7! | 82,317 |
| EastMidRailway | East Midlands Railway (EMR) | Welcome to EMR. We run intercity trains between London and South Yorkshire via the East Midlands, and regional services throughout the East Midlands. | 77,255 |
| GatwickExpress | Gatwick Express | Welcome to Gatwick Express! Helping connect you to London and the rest of the world. Our Social team is here 24 hours a day, 7 days a week 🚆✈️🌎. | 66,356 |
| hollyshortall | Holly | Dublin gal in Manchester. She/Her x | 36,813 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| nxcare | NX Customer Service | We're the National Express customer service team, available to help between 8am-10pm Mon-Sun, 7 days a week. | 26,967 |
| RHINH0 | 🇸🇦1 شُمًوٌخِ آلَعٌنِزٍيَ 🇸🇦 | احببتك واخترت ان احبك بصمت ففي صمتي لغة لايترجمها سوايا احتجت في حبك الوحده والسكون لان وحدتي تُغني عن مئات الحكايا اخترت ان اشتاقك من بعيد واطير بهواك عا | 22,764 |
| KatieOfficialUK | katie london | 🖤 independent music girl 🤍 i write songs ⛈ Business: [email protected] 🫶 | 13,873 |
| DrHannahBB | Dr Hannah Barham-Brown | Dr, Disability, Gender & LGBTQ+ Activist, Speaker, 2xTEDx, writer, wannabe Sexologist. @Motability Guv’nor, FRSA, 🏳️🌈 👩🏼🦼she/her | 12,905 |
| hollyshortall | Holly | Dublin gal in Manchester. She/Her x | 9,444 |
| russellquirk | Russell Quirk | Media commentator on #politics and #property. Property expert. Ad hoc TalkTV presenter. Co-founder ProperPR. Property Industry Eye columnist. Speaker. | 6,279 |
| NorthMcMonkey | Lordy McLordFace 🐟 #FBPE🇪🇺🇦🇹🇩🇪🌍#RejoinEU | Proud to be woke - if you're not, then you're asleep. Happy snowflake - amazing feats of natural engineering and no two are the same! Scared of #climatecrisis! | 6,149 |
| easyuk | easyfundraising | We turn your daily shopping into everyday magic! Together we've raised over £45M for 190,000 UK causes so far. | 5,461 |
| DamiAgunbiade | Dami Agunbiade | RSBC & University of Greenwich. Business Graduate. It's the start of something new. | 4,986 |
| moonhare77 | #PowertothePeaceful #3.5% NHSBlueHeart | Forget Parties. We're either Predators or Prey. The Predators are in charge. We Prey must unite and work together before they chew us up and spit us out. | 4,962 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| LabourFiles | Politically apolitical. #LabourFiles #FreeSpeech. Not in it for the follows, that's your choice. Labour troll says I live in the basement with my dead 'mum' | 18 |
| Jagger53015280 | Wander freely to truly wonder. | 10 |
| annierebekah_x | - | 10 |
| AvantiWestCoast | We run your West Coast Main Line. Here to help 24/7! | 9 |
| stonedcatboi | Fucking here | 8 |
| charlieimpey | - | 8 |
| AxayPatelIndia | @DVI_IND | 8 |
| gothpunkdad67 | 'It's hard, I know, to believe that I was somebody's son....' | 7 |
| TomK1_ | - | 7 |
| maiscartwright9 | ☄️ | 6 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1639163678376316930 | Our original train journey, which has been booked, was as £40.80. They have cancelled this booking, as the train isn’t running, and now want £102.60. @thetrainline what the hell?! It … | 1 |
| 1639193406760194049 | @Peer_PowerUK @Tom_bruce_ @easyuk You are welcome ☺️ It really is amazingly easy - a donation gets made automatically on loads of things I buy day to day from places like … | 1 |
| 1639157692613775361 | @thetrainline No digital tickets available through the app? Have sent a dm. Please respond | 1 |
| 1638602874954424321 | @thetrainline the last couple of times I have tried to book trains through either your site or the app it will not accept any payment card I use? #help | 1 |
| 1636772640256933891 | 𝗦𝗵𝗼𝗿𝘁𝗹𝗶𝘀𝘁𝗲𝗱 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀: @cerillion, @WeAreEagleEye, @thetrainline, @dotdigital, @Netcall, @Eurowag, @greshamtech, @GBGplc, @Boku, @Technology_GD, @YouGov, @AlphaFMC, @KainosSoftware, @Corero & @Darktrace | 1 |
| 1637842742968451074 | Málaga flat expires on 31st March. Will I go to Berlin? @RyanAir €129->€179, but cheapest? Do trains want to compete in 2023? cc/ @iryo_eu @Renfe @Renfe_SNCF @SNCFVoyageurs @SNCFConnect @thetrainline @OmioGlobal … | 1 |
| 1638491788561248256 | >ticket on this app as well, rather than having to juggle both @thetrainline and @PassAssistance apps, but fine. So I booked tickets and assistance and had it confirmed. So far … | 1 |
| 1637799419520200704 | @thetrainline Why are you scamming people. To amend my train +1 day £52 OR £38 if I buy the ticket again?? #EnoughIsEnough https://t.co/14FYsTQlFH | 1 |
| 1638211379780886533 | I booked a coach ticket via your app for April 1. I was charged for the same yet there is no confirmation about the ticket via email nor in the … | 1 |
| 1639239090666369032 | 🎉 A big thank you to the 11 @thetrainline runners who completed the #MilanHalfMarathon and raised nearly £3,000 for Railway Children! 🏃♀️🏃♂️🙌 Every penny you raised will make a real … | 1 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1638491788561248256 | >ticket on this app as well, rather than having to juggle both @thetrainline and @PassAssistance apps, but fine. So I booked tickets and assistance and had it confirmed. So far … | 26 |
| 1638538932198735874 | That moment when you accidentally double book a non-refundable train ticket😭😱 But there is an awesome human called Krishna at @thetrainline who totally sorted it all out for me. Divine … | 10 |
| 1639219867885731842 | @OxfordFrom You could try using @thetrainline. It works well for international travels | 7 |
| 1637572003765821440 | @TheHangedMan18 Just let me have a little more fun with it. Then, on to @thetrainline soon 😉 | 6 |
| 1639569146890407940 | With only a week to go @thetrainline have finally released train tickets from Liverpool to London. I already paid for a coach which is non-refundable AND was more expensive further … | 5 |
| 1638130361807847424 | no way did i get a @thetrainline refund of £5 when i paid £34 for a train that was CANCELLED | 4 |
| 1637093079411744768 | @thetrainline thank you so much for cancelling my train 10 minutes before it was due to depart today. Then patronising me down the phone with your appalling customer service team … | 3 |
| 1638444782367252481 | @ThBenkoe @RailService @FlySWISS Der Zug scheint noch nicht für Buchungen freigegeben worden zu sein. Auch auf Plattformen wie @thetrainline ist der Zug nicht verfügbar. Ist zumindest kein spezifisches SBB-Problem ;-) … | 3 |
| 1637881551433113607 | @Dolfjansen Trainline app @thetrainline https://t.co/H6sZxzoFas | 2 |
| 1638211379780886533 | I booked a coach ticket via your app for April 1. I was charged for the same yet there is no confirmation about the ticket via email nor in the … | 2 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #trainline | 4 |
| #jodyford | 3 |
| #milanhalfmarathon | 2 |
| #awful | 2 |
| #ridiculous | 2 |
| #help | 2 |
| #popsontrains | 2 |
| #enoughisenough | 2 |
| #ttot | 2 |
| #interrail | 2 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @thetrainline | 620 |
| @gwrhelp | 15 |
| @avantiwestcoast | 14 |
| @mark_j_harper | 10 |
| @eastmidrailway | 7 |
| @lner | 7 |
| @tlrailuk | 7 |
| @tfl | 6 |
| @nocontextbrits | 5 |
| @sncfconnect | 5 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
12
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 🤣 | 5 | rolling_on_the_floor_laughing |
| 😂 | 5 | face_with_tears_of_joy |
| 😉 | 4 | winking_face |
| ☺️ | 4 | smiling_face |
| 😭 | 4 | loudly_crying_face |
| 🙌 | 3 | raising_hands |
| 💚 | 3 | green_heart |
| 🙏 | 3 | folded_hands |
| 🥰 | 3 | smiling_face_with_hearts |
| 👏🏼 | 3 | clapping_hands_medium-light_skin_tone |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 44 |
| People & Body | 23 |
| Activities | 3 |
| Travel & Places | 2 |
| Flags | 2 |
Need Custom Twitter Data Analysis?
Get detailed insights on any keyword, hashtag, or account with twtData.
Get Started