myumbbank - Tweet Data Analysis
Tweets Analysis - Keyword: @myumbbank
Publie le 09/03/2023
Resume
Tweets covering
7 days
Latest tweet was on
2023-02-16
Earliest tweet was on
2023-02-09
Total number of tweets analysed
19
Average age of authors' accounts
7 years
Resume
The tweets suggest that customers of the @myumbbank bank are dissatisfied with the bank's services, such as receiving and returning calls, charging extra fees for foreign transfers, and slow and miscalculated speed app and wallet transfers. They are calling on @thebankofghana to take action.
Modelisation des Sujets
- Banking services and customer feedback (ex. rate, foreign transfer charge, speed app)
- Banking complaints (ex. won’t answer,charges,bank statement,wallet transfer, speed up)
- Bank customer dissatisfaction (ex. trash, scam, annoyed)
- Customer requests for help (ex. please help)
- Banking regulations (ex. Bank of Ghana, request for something to be done)
Analyse des Sentiments
The sentiment expressed in these tweets is overwhelmingly negative. The customers of @myumbbank are frustrated and annoyed with the services provided by the bank, citing issues with unanswered phone calls, high foreign transfer fees, lack of email responses to requests, and technical issues with their mobile app. The customers also express anger and disbelief at the poor services provided by @myumbbank.
Analyse des Tendances
- Poor customer service for @myumbbank
- Expensive charge for foreign currencies transfers
- Difficult to obtain a bank statement
- Incompetent speed app performance
- High interest rates
Avertissement : L'analyse de texte de twtdata.com utilise OpenAI et ne represente pas les opinions de twtdata.com ou de ses affilies. L'analyse est uniquement a titre informatif et ne constitue pas une approbation d'une quelconque opinion.
Types de Tweets
Number of Retweets
9
47% du total
Number of Original tweets
8
42% du total
Number of tweets that were Quotes
0
0% du total
Number of tweets that were Replies
2
10% du total
Number of tweets that contain Hashtags
4
21% du total
Number of tweets that contain Mentions
19
100% du total
Appareils Utilises pour Tweeter
Top 5 Appareils
| Source | Count |
|---|---|
| Twitter for iPhone | 13 |
| Twitter for Android | 6 |
Repartition des Appareils
Top 10 Comptes par Abonnes
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Augustmhern_ | AUGUST | [email protected] | 14 626 |
| mixedbyroar | Roar🎚️ | Audio Mixing and Mastering Engineer| Manchester United| [email protected] | Mercedes AMG PETRONAS F1 Team | 2 792 |
| CompuGhanaLTD | Compu Ghana LTD. | Ghana's number 1 IT Retailer | 2 458 |
| limenz_jnr | The Os | || Chelsea FC💙 || Student Geologist⚒️|| | 1 487 |
| Khay_Fosu_Jnr | Elon_Haaland_Jnr® | Web Designer || CSIO || Google-Certified Digital Marketer || Graphic Designer || 0572133113 Dm now || https://t.co/bH2X1SvfYm | 865 |
| Sir_Benneh | sectre | inner peace | 812 |
| EP_Africa | Emergent Payments Ghana | We make it easy for merchants to get paid!Sign on as an Emergent Payments merchant & enable your customers pay you using local or international payment channels | 811 |
| nanaoforigyawu | N A N A O F O R I G Y A W U | Kumasi Asante Kotoko SC, Manchester United & NPP-GH | 197 |
| Eyonam | Esther Kutu | - | 45 |
| DesmonNyarko | Dessy | - | 7 |
Top 10 Comptes par Abonnements
| Username | Name | Bio | Followers count |
|---|---|---|---|
| Augustmhern_ | AUGUST | [email protected] | 6 478 |
| mixedbyroar | Roar🎚️ | Audio Mixing and Mastering Engineer| Manchester United| [email protected] | Mercedes AMG PETRONAS F1 Team | 3 534 |
| nanaoforigyawu | N A N A O F O R I G Y A W U | Kumasi Asante Kotoko SC, Manchester United & NPP-GH | 2 026 |
| Sir_Benneh | sectre | inner peace | 1 794 |
| limenz_jnr | The Os | || Chelsea FC💙 || Student Geologist⚒️|| | 1 469 |
| Khay_Fosu_Jnr | Elon_Haaland_Jnr® | Web Designer || CSIO || Google-Certified Digital Marketer || Graphic Designer || 0572133113 Dm now || https://t.co/bH2X1SvfYm | 776 |
| Eyonam | Esther Kutu | - | 280 |
| CompuGhanaLTD | Compu Ghana LTD. | Ghana's number 1 IT Retailer | 180 |
| EP_Africa | Emergent Payments Ghana | We make it easy for merchants to get paid!Sign on as an Emergent Payments merchant & enable your customers pay you using local or international payment channels | 158 |
| DesmonNyarko | Dessy | - | 39 |
Utilisateurs les Plus Actifs
| Username | Bio | Number of tweets |
|---|---|---|
| nanaoforigyawu | Kumasi Asante Kotoko SC, Manchester United & NPP-GH | 4 |
| Augustmhern_ | [email protected] | 3 |
| Sir_Benneh | inner peace | 3 |
| Eyonam | - | 2 |
| Khay_Fosu_Jnr | Web Designer || CSIO || Google-Certified Digital Marketer || Graphic Designer || 0572133113 Dm now || https://t.co/bH2X1SvfYm | 2 |
| CompuGhanaLTD | Ghana's number 1 IT Retailer | 1 |
| DesmonNyarko | - | 1 |
| EP_Africa | We make it easy for merchants to get paid!Sign on as an Emergent Payments merchant & enable your customers pay you using local or international payment channels | 1 |
| limenz_jnr | || Chelsea FC💙 || Student Geologist⚒️|| | 1 |
| mixedbyroar | Audio Mixing and Mastering Engineer| Manchester United| [email protected] | Mercedes AMG PETRONAS F1 Team | 1 |
Tweets par Jour
Top 10 Tweets par Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1624124353053851683 | @myumbbank is very trash bank | 1 |
| 1626320528242880513 | Annoying calling @myumbbank and they won't answer mpo. | 0 |
| 1626320246435971072 | @myumbbank is scam!!! | 0 |
| 1626319420992770050 | @myumbbank why do you charge GHC12.85 per $1 for foreign transfer. @thebankofghana kindly do something about this situation. | 0 |
| 1626240617884811264 | @thebankofghana @myumbbank rate is 12.65 | 0 |
| 1625881268440207360 | @myumbbankAll requests made on the speed app for bank statement are not being replied.On request at the counter your staff says you don't send bank statement by email and you … | 0 |
| 1624119585673707520 | @myumbbank is trash walahi | 0 |
| 1624085585571852303 | @myumbbank Wallet transfers isn’t working since last week. https://t.co/oBcZZq8Zkw | 0 |
| 1623992908977262594 | @myumbbank your speed up has being messing up since last week please fix it ASAP! | 0 |
| 1623737569702821888 | @myumbbank please help. | 0 |
Top 10 Tweets par J'aime
| ID | Text | Like count |
|---|---|---|
| 1626240617884811264 | @thebankofghana @myumbbank rate is 12.65 | 3 |
| 1626320528242880513 | Annoying calling @myumbbank and they won't answer mpo. | 1 |
| 1624124353053851683 | @myumbbank is very trash bank | 1 |
| 1626320246435971072 | @myumbbank is scam!!! | 0 |
| 1626319420992770050 | @myumbbank why do you charge GHC12.85 per $1 for foreign transfer. @thebankofghana kindly do something about this situation. | 0 |
| 1625881268440207360 | @myumbbankAll requests made on the speed app for bank statement are not being replied.On request at the counter your staff says you don't send bank statement by email and you … | 0 |
| 1624119585673707520 | @myumbbank is trash walahi | 0 |
| 1624085585571852303 | @myumbbank Wallet transfers isn’t working since last week. https://t.co/oBcZZq8Zkw | 0 |
| 1623992908977262594 | @myumbbank your speed up has being messing up since last week please fix it ASAP! | 0 |
| 1623737569702821888 | @myumbbank please help. | 0 |
Principales Langues Utilisees
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #umb | 1 |
| #50plus1 | 1 |
| #umbspeedapp | 1 |
| #speedstars | 1 |
| #teamumbperforming | 1 |
| #umbservingu | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @myumbbank | 18 |
| @thebankofghana | 2 |
| @myumbbankall | 1 |
| @compughanaltd | 1 |
| @augustmhern_ | 1 |
Nuage de Mots des Tweets
Besoin d'une Analyse Personnalisee de Donnees Twitter ?
Obtenez des informations detaillees sur n'importe quel mot-cle, hashtag ou compte sur twtData.
Commencer