auサポーとり エナ 【公式】
auの #シマエナガ こと、auサポート公式キャラクター「auサポーとり エナ」のアカウントです🍀 見習いメッセンジャーとして奮闘中のエナの日常やサポート、 #お客さまの声 からの改善事例をお届けします💬 当アカウントでは質問受付を行っておりませんので、My auアプリやau HP＞サポートをぜひご活用ください🥺
35,701
Followers
15
Following
1,629
Tweets
185.7
Avg Engagement
102
Listed
Yes
Verified
Account Overview
What This Report Covers
This comprehensive analysis examines @au_ena's Twitter/X presence across multiple dimensions. We analyze tweet content, engagement patterns, audience demographics, posting habits, and network connections to provide actionable insights about this account's social media strategy and influence.
Account Classification
- Account Size: Mid-Tier (10K+)
- Account Age:2020-04-26
- Verification:Yes
- Location:Not specified
Data Summary
- Tweets Analyzed:500
- Avg Likes per Tweet:116.4
- Avg Retweets per Tweet:69.3
- Followers Analyzed:25,453
Engagement Analysis
Based on 500 tweetsThe account has an average of 1,236 likes and 1,932 retweets per tweet, indicating high engagement. Promotional tweets, especially those with giveaways, drive significant interaction.
116.4
Avg Likes/Tweet
69.3
Avg Retweets/Tweet
58,216
Total Likes
34,644
Total Retweets
Engagement Quality Analysis
Median-based metrics that resist fake virality and outliers.
74
Median Likes
20
Median Retweets
189
75th Percentile
10,786
Top Tweet
5.2
Engagement per 1K Followers
Normalized influence metric
Viral Spikes
Engagement Pattern
Few posts get most engagement
Posting Behavior
Content style and format preferences
Mixed
Balanced content approach
56.2%
Original
8.4%
Replies
26.8%
Retweets
8.6%
Quotes
0.0%
Threads
0.0%
With Media
82.8%
With Links
60.4%
With #Tags
31.6%
With @Mentions
61.0%
With Emojis
85
Avg Length
Audience Reaction Profile
Broadcast
Focuses on original content over replies
0.15
Reply/Original Ratio
0.32
Quote/RT Ratio
Posting Rhythm
Somewhat Bursty
Occasional posting spikes
99.4%
Weekday Posts
0.6%
Weekend Posts
Top Hashtags
Most Mentioned
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Content Strategy Analysis
Based on 500 tweetsContent Type Distribution
Content Breakdown
What This Reveals About Their Strategy
This is a content-creator focused account that primarily shares original thoughts, ideas, and media. With original content dominating their feed, they position themselves as a source of new information rather than a curator. This strategy works well for establishing thought leadership.
The 134 retweets (27% of activity) show they also amplify content from others, which helps build relationships with other accounts and provides value to followers by surfacing relevant content.
Posting Patterns & Optimal Timing
Based on 500 tweetsEngagement by Hour (UTC)
Posting Frequency Over Time
Timing Insights
Understanding when an account posts and when their audience is most responsive provides valuable competitive intelligence. The charts above show when this account's content receives the most engagement, which often correlates with when their specific audience is most active on the platform.
Peak posting times vary significantly based on an account's audience demographics, timezone distribution, and content type. Accounts with global audiences often see engagement spread across multiple time windows, while those with regional focus may have more concentrated peaks.
Audience Demographics
Based on 25,453 followersThe primary audience is au customers and supporters interested in customer service updates and promotions. Followers are likely engaged with interactive content and campaigns.
Average
Audience Quality
24.5%
Suspicion Index
14.2%
Low-Quality %
107
Median Reach
Audience Quality Signals
Lower percentages indicate healthier, more authentic followers.
25.7%
Empty Bio
4.5%
<10 Tweets
42.3%
Mass Following (>2K)
0.0%
New (<90 days)
51.0%
Low Ratio (<0.1)
0.0%
New (<180 days)
88.8%
No URL
2.8%
<3 Tweets
Free Mode Analysis: These quality metrics use heuristic signals (empty bios, low tweets, suspicious ratios). For ML-powered bot detection with 95%+ accuracy, use our dedicated tool.
Try Bot DetectorFollower Reach & Influence
This account's followers have their own audiences, creating potential for secondary amplification.
16,663,574
Total Potential Reach
107
Median Follower Reach
365
75th Percentile Reach
10.6%
>1K followers
0.8%
>10K followers
0.1%
>50K followers
0.0%
>100K followers
Creator vs Consumer Split
Classification based on tweet activity: Creators (>100 tweets), Consumers (10-100 tweets), Dormant (<10 tweets).
90.0%
Creators
22,909 accounts
5.5%
Consumers
1,400 accounts
4.5%
Dormant
1,144 accounts
Follower Influence Distribution
How many followers do their followers have?
Follower Account Age
How long have followers been on Twitter?
Geographic Distribution
Top locations where followers are based (from those who share location data):
105
Verified Followers
0.41% of total
2,254
Protected Accounts
8.86% of total
6 years
Avg Account Age
of their followers
Notable Followers (By Influence)
Top accounts following this user, sorted by their follower count:
| Username | Followers | Profession | Interests |
|---|---|---|---|
| @Ponta | 688,853 | Customer Service | Rewards, Customer Service, Social Media |
| @au_official | 646,238 | Telecommunications | Technology, Promotions, Events |
| @UQinfo | 308,708 | Telecommunications | - |
| @Senba_Kaientai | 225,830 | Financial Analyst | Finance, Organization, Taxation |
| @au_PAY_official | 224,043 | Mobile Payments | mobile payments, user support, daily life |
| @smartpass_au | 170,487 | Marketing | Special offers, Services, Customer inquiries |
| @enjoy_point_ | 164,195 | Marketing | Ponta points, campaigns, Twitter promotions |
| @virtualworks1 | 158,366 | Cognitive Scientist | brainwashing, cognitive science, virtual doctor |
| @ujikeshuta | 139,087 | Community Activator | food, sweets, community |
| @au_Online_Shop | 105,446 | E-commerce | - |
Top Keywords in Follower Bios
Top Hashtags in Follower Bios
18,927
Followers With Bio
6,526
Followers Without Bio
74.36%
% With Bio
25.64%
% Without Bio
Why Audience Demographics Matter
Understanding who follows an account reveals the type of influence they hold. Accounts followed primarily by users with few followers indicate broad, mainstream appeal. Those with many high-follower followers have greater potential for content amplification through secondary sharing.
Account age distribution also tells a story: a follower base with many new accounts might indicate recent viral growth, while established followers suggest long-term, stable influence. Geographic data helps understand the cultural context and timezone spread of the audience.
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Buy Tweets - from $15Viral Tweets
Top 5 by likes+RTs from 500 analyzed23,770
Combined Engagement
3,912
Total Likes
19,858
Total Retweets
4,754
Avg per Tweet
Key Metrics for Viral Tweets
0%
With Media
60%
With Hashtags
40%
With @Mentions
100%
With Links
Topical Analysis:
／ 新グッズ発売記念プレゼントキャンペーン✨ ＼ オリジナルデザイン au PAY ギフトカード（500円分）が抽選で50名様に当たります💕 🎁応募方法🎁 1⃣＠au_enaをフォロー 2⃣このツイートを1/25（水）までにRT 詳細はこちら👇 https://t.co/vLf03EVxh5 #キャンペーン #auサポーとりエナ https://t.co/53X6gPLisd
📢抽選で100名様に特製QUOカードが当たる！ #お客さまの声 に寄り添った改善の取り組みをお伝えする「Action!」ページの #キャンペーン を開催します♡ 👇応募方法 ①本アカウント（＠au_ena）をフォロー ②本ツイートをRT ③Action!についてアンケート回答 👇詳細はこちら https://t.co/CCwlPyKBtZ https://t.co/637as0cMR5
⚠️本日最終日⚠️ ✨抽選でエナ特製au PAY ギフトカードが100名様に当たる♡キャンペーン🎁 ご応募はお済みですか？ 応募方法👇 【2/28締切】 1⃣@au_enaをフォロー 2⃣本ツイートをリツイート ※2/21のキャンペーンツイートのRTでもOK 3⃣アンケート回答 詳細はこちら👇 https://t.co/REqa33Vnme https://t.co/G4h2rCfwlK
RT @daily_simaenaga: 一家に一羽 https://t.co/9gffcBw3d3
【Action! × エナ】お客さまの声から改善！感謝キャンペーン🌸 #KDDI では、お客さまの声からの改善活動「Action!」を行っています。 この度 ＃お客さまの声 から #auPAY がより使いやすくなりました🎉 感謝の気持ちを込めて #キャンペーン を開催します♡ 👇詳細はこちら https://t.co/pdAedoySQh https://t.co/pz7XgNbOIM
Key Insights & Takeaways
The account uses giveaways and promotions to boost engagement and follower interaction. Promotional content, such as new product launches, is a key driver of retweets and likes. The account collaborates with other official accounts, enhancing credibility and reach.
Strengths
- + Strong engagement rates above platform average
- + Established follower base of 35,701
- + Strong original content creation
- + Active presence with consistent posting
Opportunities
- ~ Optimize posting times for peak engagement windows
- ~ Analyze top-performing content for replicable patterns
- ~ Leverage geographic concentration for targeted content
- ~ Explore collaboration potential with followed accounts
Summary
This analysis of @au_ena reveals an well-established Twitter presence with 35,701 followers. The account demonstrates a content-creator strategy, averaging 185.7 engagements per tweet. Key strengths include consistent posting and an engaged audience, with opportunities to further optimize timing and content strategy based on the patterns identified in this report.
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