ChristineBohan - Tweet Data Analysis

Tweets Analysis - Keyword: @ChristineBohan

Published April 5, 2023

Overview

Tweets covering

0 days

Latest tweet was on

2023-03-22

Earliest tweet was on

2023-03-22

Total number of tweets analysed

2

Average age of authors' accounts

15 years

Summarization

The person managing the rail service account is apologizing for delays of up to 15 minutes on the Dart service and addressing a specific complaint from ChristineBohan.

Topic Modeling

  • Transportation disruptions
  • Apologies and customer service
  • Specific train service (Dart)
  • Communicating delays to customers
  • Social media interactions with customers

Emotional Analysis

The two tweets express an empathetic and apologetic tone as the author, AB, addresses a customer named Christine. In the first tweet, AB reassures Christine that there is no problem, indicating a desire to provide good customer service. In the second tweet, AB acknowledges that there will be delays in the Dart service and apologizes for any inconvenience it may cause Christine, demonstrating a sense of responsibility for the issue. Overall, the tone of the tweets is polite and understanding.

Trend Analysis

  • Public transport (specifically Dart service)
  • Delays in service
  • Apologizing for inconvenience
  • Customer service interaction
  • Name/initials of person responding (AB)

Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.

Types of Tweets

Number of Retweets

0

0% of total

Number of Original tweets

0

0% of total

Number of tweets that were Quotes

0

0% of total

Number of tweets that were Replies

2

100% of total

Number of tweets that contain Hashtags

0

0% of total

Number of tweets that contain Mentions

2

100% of total

Devices Used to Tweet

Top 5 Devices

Source Count
Verint Messaging 2

Device Distribution

Devices used to tweet

Top 10 Accounts by Followers

Username Name Bio Followers count
IrishRail Iarnród Éireann Online Mon-Fri 07.00-21.00, Sat 08.00-20.00, Sun+public hols 09.00-19.00 updates, service, news. Travel alerts at other times. ✉️[email protected] 141,805

Top 10 Accounts by Friends

Username Name Bio Followers count
IrishRail Iarnród Éireann Online Mon-Fri 07.00-21.00, Sat 08.00-20.00, Sun+public hols 09.00-19.00 updates, service, news. Travel alerts at other times. ✉️[email protected] 106

Most Active Users

Username Bio Number of tweets
IrishRail Online Mon-Fri 07.00-21.00, Sat 08.00-20.00, Sun+public hols 09.00-19.00 updates, service, news. Travel alerts at other times. ✉️[email protected] 2

Tweets Per Day

Tweets per day chart

Top 10 Tweets by Retweets

ID Text Retweet count
1638544741552865280 @ChristineBohan No problem. -AB 0
1638539473834106880 @ChristineBohan Hi Christine, delays of up to 15 minutes are expected for Dart service. Apologies for any inconvenience. -AB 0

Top 10 Tweets by Likes

ID Text Like count
1638544741552865280 @ChristineBohan No problem. -AB 1
1638539473834106880 @ChristineBohan Hi Christine, delays of up to 15 minutes are expected for Dart service. Apologies for any inconvenience. -AB 0

Top Languages Used

Languages used in tweets

Top 10 Hashtags

Top 10 Mentions

Mention Count
@christinebohan 2
Top mentions

Wordcloud of Tweets

Wordcloud of tweets

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