TefalUK - Tweet Data Analysis
Tweets Analysis - Keyword: @TefalUK
Published April 5, 2023
Overview
Tweets covering
6 days
Latest tweet was on
2023-03-27
Earliest tweet was on
2023-03-20
Total number of tweets analysed
13
Average age of authors' accounts
12 years
Summarization
The tweets cover various customer service and product issues with TefalUK, including delayed shipping, faulty products (such as an air fryer blowing cold air and an iron not heating up), lack of communication, and excessive plastic packaging. Some users have been waiting for months for replacement items or resolution to their issues. One tweet also calls for TefalUK to stop doing business in Azerbaijan and stop the Artsakh blockade.
Topic Modeling
- Cooking and food - Keywords: lion, king curry, rice, chips, SlimmingWorld, Tefal
- Customer service issues - Keywords: online order, shipping confirmation, delivery address, lack of communication, replacements
- Product malfunctions - Keywords: air fryer, faulty iron, replacement handle, plastic wrapping
- Campaigning and social justice - Keywords: Azerbaijan, Artsakh blockade
- General tweets and interactions - Keywords: laughter, gratitude, disappointment
Emotional Analysis
The emotions expressed in these tweets range from excitement and enthusiasm for cooking curry using Tefal products to frustration, dissatisfaction and anger over delayed orders, poor product quality and lack of customer service support. Customers express disappointment and disappointment with the brand and expect better communication, timely delivery and efficient problem resolution. Some tweets also call out the brand's environmental impact and social responsibility.
Trend Analysis
- Customer complaints and issues with Tefal products, specifically air fryers, irons, and pans.
- Request for updates and communication regarding shipping and delivery of Tefal products.
- Displeasure and calls for action related to Tefal's business practices in Azerbaijan and the Artsakh blockade.
- Positive experiences with SlimmingWorld and use of Tefal products in cooking.
- Environmental concerns with excess plastic packaging from Tefal products.
Disclaimer: The text analysis on twtdata.com, powered by OpenAI, does not represent the views of twtdata.com or its affiliates. The analysis is for informational purposes only and not an endorsement of any viewpoint.
Types of Tweets
Number of Retweets
0
0% of total
Number of Original tweets
11
84% of total
Number of tweets that were Quotes
1
7% of total
Number of tweets that were Replies
1
7% of total
Number of tweets that contain Hashtags
2
15% of total
Number of tweets that contain Mentions
13
100% of total
Devices Used to Tweet
Top 5 Devices
| Source | Count |
|---|---|
| Twitter for iPhone | 9 |
| Twitter Web App | 2 |
| Twitter for Android | 2 |
Device Distribution
Top 10 Accounts by Followers
| Username | Name | Bio | Followers count |
|---|---|---|---|
| mi_shmash | nikki | Welsh mom to 3 great boys, wife to a #destiny2 addict @mikebinary 🎮 T1 💙 | 1,609 |
| SmallFry_xox | tor del ray | medical microbiology laboratory scientist 🧫 🧪 🔬 ‘half her beauty is her brain’ | 990 |
| ElsbethMarian | Ellie | Leicester Square Theatre Ops Manager. Big fan of being outside. Mountview Theatre Production Arts Grad. | 337 |
| fluffyskg | Chris | Pedant and cynic; suffered by fools. Petrolhead: C63. NFL obsessive: @49ers. Long-suffering football fan: @CambridgeUtdFC. | 250 |
| swdenisewigton | Denise Broughton | Area Manager Silver Slimming World consultant. Monday's Wigton bowling club. 3.30pm 5pm and 6.30pm MORNING GROUP wigton bowling club Tuesdays 9am & 10.30am | 104 |
| AliMellett | Ali Mellett 💙 | - | 60 |
| skosian | Sassoon Kosian | Multi-disciplinary artist making sculpture, painting and digital art. | 59 |
| kirkles666 | Kirkles666 | “Nemo me impune lacessit” | 44 |
| LouieMarotta | Lui Marotta | - | 22 |
| sarahburt30 | Sarah | - | 7 |
Top 10 Accounts by Friends
| Username | Name | Bio | Followers count |
|---|---|---|---|
| mi_shmash | nikki | Welsh mom to 3 great boys, wife to a #destiny2 addict @mikebinary 🎮 T1 💙 | 2,203 |
| SmallFry_xox | tor del ray | medical microbiology laboratory scientist 🧫 🧪 🔬 ‘half her beauty is her brain’ | 745 |
| ElsbethMarian | Ellie | Leicester Square Theatre Ops Manager. Big fan of being outside. Mountview Theatre Production Arts Grad. | 693 |
| AliMellett | Ali Mellett 💙 | - | 621 |
| LouieMarotta | Lui Marotta | - | 440 |
| fluffyskg | Chris | Pedant and cynic; suffered by fools. Petrolhead: C63. NFL obsessive: @49ers. Long-suffering football fan: @CambridgeUtdFC. | 373 |
| swdenisewigton | Denise Broughton | Area Manager Silver Slimming World consultant. Monday's Wigton bowling club. 3.30pm 5pm and 6.30pm MORNING GROUP wigton bowling club Tuesdays 9am & 10.30am | 359 |
| kirkles666 | Kirkles666 | “Nemo me impune lacessit” | 310 |
| skosian | Sassoon Kosian | Multi-disciplinary artist making sculpture, painting and digital art. | 131 |
| jenjenberry | Jennifer Berry | - | 72 |
Most Active Users
| Username | Bio | Number of tweets |
|---|---|---|
| kirkles666 | “Nemo me impune lacessit” | 2 |
| AliMellett | - | 1 |
| Criticalcount | - | 1 |
| ElsbethMarian | Leicester Square Theatre Ops Manager. Big fan of being outside. Mountview Theatre Production Arts Grad. | 1 |
| LouieMarotta | - | 1 |
| SmallFry_xox | medical microbiology laboratory scientist 🧫 🧪 🔬 ‘half her beauty is her brain’ | 1 |
| fluffyskg | Pedant and cynic; suffered by fools. Petrolhead: C63. NFL obsessive: @49ers. Long-suffering football fan: @CambridgeUtdFC. | 1 |
| jenjenberry | - | 1 |
| mi_shmash | Welsh mom to 3 great boys, wife to a #destiny2 addict @mikebinary 🎮 T1 💙 | 1 |
| sarahburt30 | - | 1 |
Tweets Per Day
Top 10 Tweets by Retweets
| ID | Text | Retweet count |
|---|---|---|
| 1640398652303720451 | @TefalUK Hi, my online order was supposed to ship in 2-5 business days but I haven't had any shipping confirmation. Can I get a status update please? I'm moving house … | 0 |
| 1640369608375795722 | @TefalUK Could someone please let me know why I am still waiting for my November order of a set of pans from your UK online shop after 5 phonecalls? Even … | 0 |
| 1640104665516847104 | @TefalUK 😆 https://t.co/HCSzkMZtwz | 0 |
| 1639968135322259456 | @TefalUK hi my air fryer is blowing cold air? | 0 |
| 1639896457669910530 | 7. Stop doing business in Azerbaijan! Stop the #Artsakh blockade! @Bob_Moritz @BauschLomb @RBContentPool @renaultgroup @LucaDe_Meo @RSM_Global @Samsung @SchneiderElec @jptricoire @Siemens @TechnipFMC @TefalUK @CocaColaCo @TotalEnergies @PPouyanne @Toyota #stopartsakhblockade | 0 |
| 1639187135361355776 | @TefalUK Purchased a tefal airfryer 3 in 1 had constant problems with food tasting of plastic had 2 replacements the last one now doesn't even heat up..Would not recommend tefal … | 0 |
| 1638889639519072256 | @TefalUK Thank you for your prompt reply Erin @TefalUK However, saying you’re protecting the environment doesn’t really make sense now does it without offering a courtesy iron. I’ve had to … | 0 |
| 1638883012828864513 | @TefalUK Really disappointed with my 6month old faulty iron, purchased from @JohnLewisRetail It’s definitely not fit for purpose and it’s now being sent away for repair… do you offer a … | 0 |
| 1638674747260059648 | @TefalUK My air fryer has stopped working after 6 months of light use. We contacted customer service a month ago but haven’t had any communication from the team since the … | 0 |
| 1638623516617482246 | 🦁 lion 🤴 king curry, half rice half chips. @SlimmingWorld @TefalUK #yesyoucanwithslimmingworld #slimmingworld #tefal #swdenisewigton #currylover #currynight #chips https://t.co/XIDKTy19uw | 0 |
Top 10 Tweets by Likes
| ID | Text | Like count |
|---|---|---|
| 1638623516617482246 | 🦁 lion 🤴 king curry, half rice half chips. @SlimmingWorld @TefalUK #yesyoucanwithslimmingworld #slimmingworld #tefal #swdenisewigton #currylover #currynight #chips https://t.co/XIDKTy19uw | 2 |
| 1640398652303720451 | @TefalUK Hi, my online order was supposed to ship in 2-5 business days but I haven't had any shipping confirmation. Can I get a status update please? I'm moving house … | 0 |
| 1640369608375795722 | @TefalUK Could someone please let me know why I am still waiting for my November order of a set of pans from your UK online shop after 5 phonecalls? Even … | 0 |
| 1640104665516847104 | @TefalUK 😆 https://t.co/HCSzkMZtwz | 0 |
| 1639968135322259456 | @TefalUK hi my air fryer is blowing cold air? | 0 |
| 1639896457669910530 | 7. Stop doing business in Azerbaijan! Stop the #Artsakh blockade! @Bob_Moritz @BauschLomb @RBContentPool @renaultgroup @LucaDe_Meo @RSM_Global @Samsung @SchneiderElec @jptricoire @Siemens @TechnipFMC @TefalUK @CocaColaCo @TotalEnergies @PPouyanne @Toyota #stopartsakhblockade | 0 |
| 1639187135361355776 | @TefalUK Purchased a tefal airfryer 3 in 1 had constant problems with food tasting of plastic had 2 replacements the last one now doesn't even heat up..Would not recommend tefal … | 0 |
| 1638889639519072256 | @TefalUK Thank you for your prompt reply Erin @TefalUK However, saying you’re protecting the environment doesn’t really make sense now does it without offering a courtesy iron. I’ve had to … | 0 |
| 1638883012828864513 | @TefalUK Really disappointed with my 6month old faulty iron, purchased from @JohnLewisRetail It’s definitely not fit for purpose and it’s now being sent away for repair… do you offer a … | 0 |
| 1638674747260059648 | @TefalUK My air fryer has stopped working after 6 months of light use. We contacted customer service a month ago but haven’t had any communication from the team since the … | 0 |
Top Languages Used
Top 10 Hashtags
| Hashtag | Count |
|---|---|
| #artsakh | 1 |
| #stopartsakhblockade | 1 |
| #yesyoucanwithslimmingworld | 1 |
| #slimmingworld | 1 |
| #tefal | 1 |
| #swdenisewigton | 1 |
| #currylover | 1 |
| #currynight | 1 |
| #chips | 1 |
Top 10 Mentions
| Mention | Count |
|---|---|
| @tefaluk | 14 |
| @bob_moritz | 1 |
| @bauschlomb | 1 |
| @rbcontentpool | 1 |
| @renaultgroup | 1 |
| @lucade_meo | 1 |
| @rsm_global | 1 |
| @samsung | 1 |
| @schneiderelec | 1 |
| @jptricoire | 1 |
Wordcloud of Tweets
Emoji Analysis
Average emojis per tweet:
30
Emojis Used
| Emoji | Count | Emoji Text |
|---|---|---|
| 😆 | 1 | grinning_squinting_face |
| 🤬 | 1 | face_with_symbols_on_mouth |
| 🦁 | 1 | lion |
| 🤴 | 1 | prince |
Emoji Groups
| Emoji Group | Count |
|---|---|
| Smileys & Emotion | 2 |
| Animals & Nature | 1 |
| People & Body | 1 |
Need Custom Twitter Data Analysis?
Get detailed insights on any keyword, hashtag, or account with twtData.
Get Started