Faisal_AlSaber - Tweet Data Analysis

Tweets Analysis - Keyword: @Faisal_AlSaber

Publie le 08/03/2023

Resume

Tweets covering

3 days

Latest tweet was on

2023-02-16

Earliest tweet was on

2023-02-12

Total number of tweets analysed

2

Average age of authors' accounts

8 years

Resume

Engineer Faisal AlSaber expressed his disappointment that there is no solution to transfer his landline phone to fiber technology which will be completely shut down on March 1st. STC customers often face slow connection and disruption and when they call service they are given inconsistent answers and reactivating the service doesn't solve the issue. Fiber optics is not working properly, making data the only solution to replace fiber.

Modelisation des Sujets

  • Customer Service
  • Fiber Technology
  • Customer Feedback and Responses
  • Slow Network Issues
  • IP Data Usage

Analyse des Sentiments

The tweets express a combination of disappointment, frustration, and exasperation. The first tweet expresses disappointment at the lack of a solution to transfer a landline phone to fiber technology, as well as frustration at the inconsistent responses they have been receiving from customer service. The second tweet expresses exasperation at the repeated slowdowns and outages, and the lack of progress despite resetting the modem. Both tweets also express a sense of helplessness, as they are unable to make use of their fiber connection.

Analyse des Tendances

  • Customer service dissatisfaction
  • Lack of customer service solutions
  • Inconsistent customer service responses
  • Poor customer service experience
  • Lack of fiber technology support

Avertissement : L'analyse de texte de twtdata.com utilise OpenAI et ne represente pas les opinions de twtdata.com ou de ses affilies. L'analyse est uniquement a titre informatif et ne constitue pas une approbation d'une quelconque opinion.

Types de Tweets

Number of Retweets

0

0% du total

Number of Original tweets

1

50% du total

Number of tweets that were Quotes

0

0% du total

Number of tweets that were Replies

1

50% du total

Number of tweets that contain Hashtags

0

0% du total

Number of tweets that contain Mentions

2

100% du total

Appareils Utilises pour Tweeter

Top 5 Appareils

Source Count
Twitter for iPhone 2

Repartition des Appareils

Appareils utilises pour tweeter

Top 10 Comptes par Abonnes

Username Name Bio Followers count
khaled7_alharbi خالد الحربي - 123
mo91269735 mo - 7

Top 10 Comptes par Abonnements

Username Name Bio Followers count
khaled7_alharbi خالد الحربي - 297
mo91269735 mo - 64

Utilisateurs les Plus Actifs

Username Bio Number of tweets
khaled7_alharbi - 1
mo91269735 - 1

Tweets par Jour

Graphique des tweets par jour

Top 10 Tweets par Retweets

ID Text Retweet count
1626269202859364352 @stccare_ksa @CITC_withU @aalswaha المهندس @Faisal_AlSaber نعبر لك عن استيائنا من قبل فريق خدمة العملاء عن عدم وجود حل لنقل هاتفي الارضي الى تقنية الفايبر والذي سوف يتم ايقافه بشكل كامل … 0
1624870278873460737 @stccare_ksa @stc_ksa في كل مرة نتواصل معكم عشان البطء والانقطاع المتكرر تعيدون تنشيط الخدمة وتقولون طف المودم وارجع شغله ونفس المشكلة ماتنحل، تعبنا والله حرام عندنا الياف ضوئية بدون ما … 0

Top 10 Tweets par J'aime

ID Text Like count
1626269202859364352 @stccare_ksa @CITC_withU @aalswaha المهندس @Faisal_AlSaber نعبر لك عن استيائنا من قبل فريق خدمة العملاء عن عدم وجود حل لنقل هاتفي الارضي الى تقنية الفايبر والذي سوف يتم ايقافه بشكل كامل … 0
1624870278873460737 @stccare_ksa @stc_ksa في كل مرة نتواصل معكم عشان البطء والانقطاع المتكرر تعيدون تنشيط الخدمة وتقولون طف المودم وارجع شغله ونفس المشكلة ماتنحل، تعبنا والله حرام عندنا الياف ضوئية بدون ما … 0

Principales Langues Utilisees

Langues utilisees dans les tweets

Top 10 Hashtags

Top 10 Mentions

Mention Count
@stccare_ksa 2
@citc_withu 1
@aalswaha 1
@faisal_alsaber 1
@stc_ksa 1
@haithem1977 1
Top mentions

Nuage de Mots des Tweets

Nuage de mots des tweets

Besoin d'une Analyse Personnalisee de Donnees Twitter ?

Obtenez des informations detaillees sur n'importe quel mot-cle, hashtag ou compte sur twtData.

Commencer