Faisal_AlSaber - Tweet Data Analysis

Tweets Analysis - Keyword: @Faisal_AlSaber

Publicado em 08/03/2023

Resumo

Tweets covering

3 days

Latest tweet was on

2023-02-16

Earliest tweet was on

2023-02-12

Total number of tweets analysed

2

Average age of authors' accounts

8 years

Resumo

Engineer Faisal AlSaber expressed his disappointment that there is no solution to transfer his landline phone to fiber technology which will be completely shut down on March 1st. STC customers often face slow connection and disruption and when they call service they are given inconsistent answers and reactivating the service doesn't solve the issue. Fiber optics is not working properly, making data the only solution to replace fiber.

Modelagem de Tópicos

  • Customer Service
  • Fiber Technology
  • Customer Feedback and Responses
  • Slow Network Issues
  • IP Data Usage

Análise de Sentimentos

The tweets express a combination of disappointment, frustration, and exasperation. The first tweet expresses disappointment at the lack of a solution to transfer a landline phone to fiber technology, as well as frustration at the inconsistent responses they have been receiving from customer service. The second tweet expresses exasperation at the repeated slowdowns and outages, and the lack of progress despite resetting the modem. Both tweets also express a sense of helplessness, as they are unable to make use of their fiber connection.

Análise de Tendências

  • Customer service dissatisfaction
  • Lack of customer service solutions
  • Inconsistent customer service responses
  • Poor customer service experience
  • Lack of fiber technology support

Aviso Legal: A análise de texto do twtdata.com utiliza OpenAI e não representa as opiniões do twtdata.com ou de seus afiliados. A análise é apenas para fins informativos e não constitui um endosso de qualquer opinião.

Tipos de Tweets

Number of Retweets

0

0% do total

Number of Original tweets

1

50% do total

Number of tweets that were Quotes

0

0% do total

Number of tweets that were Replies

1

50% do total

Number of tweets that contain Hashtags

0

0% do total

Number of tweets that contain Mentions

2

100% do total

Dispositivos Utilizados para Tweetar

Top 5 Dispositivos

Source Count
Twitter for iPhone 2

Distribuição de Dispositivos

Dispositivos utilizados para tweetar

Top 10 Contas por Seguidores

Username Name Bio Followers count
khaled7_alharbi خالد الحربي - 123
mo91269735 mo - 7

Top 10 Contas por Seguidos

Username Name Bio Followers count
khaled7_alharbi خالد الحربي - 297
mo91269735 mo - 64

Usuários Mais Ativos

Username Bio Number of tweets
khaled7_alharbi - 1
mo91269735 - 1

Tweets por Dia

Gráfico de tweets por dia

Top 10 Tweets por Retweets

ID Text Retweet count
1626269202859364352 @stccare_ksa @CITC_withU @aalswaha المهندس @Faisal_AlSaber نعبر لك عن استيائنا من قبل فريق خدمة العملاء عن عدم وجود حل لنقل هاتفي الارضي الى تقنية الفايبر والذي سوف يتم ايقافه بشكل كامل … 0
1624870278873460737 @stccare_ksa @stc_ksa في كل مرة نتواصل معكم عشان البطء والانقطاع المتكرر تعيدون تنشيط الخدمة وتقولون طف المودم وارجع شغله ونفس المشكلة ماتنحل، تعبنا والله حرام عندنا الياف ضوئية بدون ما … 0

Top 10 Tweets por Curtidas

ID Text Like count
1626269202859364352 @stccare_ksa @CITC_withU @aalswaha المهندس @Faisal_AlSaber نعبر لك عن استيائنا من قبل فريق خدمة العملاء عن عدم وجود حل لنقل هاتفي الارضي الى تقنية الفايبر والذي سوف يتم ايقافه بشكل كامل … 0
1624870278873460737 @stccare_ksa @stc_ksa في كل مرة نتواصل معكم عشان البطء والانقطاع المتكرر تعيدون تنشيط الخدمة وتقولون طف المودم وارجع شغله ونفس المشكلة ماتنحل، تعبنا والله حرام عندنا الياف ضوئية بدون ما … 0

Idiomas Principais Utilizados

Idiomas utilizados nos tweets

Top 10 Hashtags

Top 10 Menções

Mention Count
@stccare_ksa 2
@citc_withu 1
@aalswaha 1
@faisal_alsaber 1
@stc_ksa 1
@haithem1977 1
Top menções

Nuvem de Palavras dos Tweets

Nuvem de palavras dos tweets

Precisa de uma Análise Personalizada de Dados do Twitter?

Obtenha insights detalhados sobre qualquer palavra-chave, hashtag ou conta no twtData.

Começar